Continuing our series of interviews with experts from companies actively involved in building a transparent and equitable labor market in Romania.

Today, we spotlight Pluxee Romania and some of the benefits enjoyed by its employees. Our goal was to better understand the strategies through which Pluxee contributes to the well-being of its own employees, as well as those in other organizations. To this end, we spoke with Florentina Ciontea, HR and CSR Director at Pluxee Romania & Bulgaria.

We invite you to discover in this interview some of the initiatives led by Florentina and the Pluxee team, through which the company supports both its own employees and the Romanian business environment, aiming to become more competitive and capable of offering relevant benefits that truly motivate people.

1. What makes Pluxee a leader in the employee benefits industry and in solutions for increasing employee engagement at the workplace?

In an increasingly competitive labor market, companies that manage to combine performance with an authentic organizational culture truly stand out.

At Pluxee, we have solidified our position as a global leader in the employee benefits industry and in solutions for enhancing employee engagement at the workplace through constant innovation, digitalization, and a firm commitment to sustainability.

We operate globally in 29 countries and collaborate with over 35,000 clients in Romania alone, offering flexible solutions that allow employers to create an attractive and inclusive work environment.

We believe that success starts from within—with people, values, and a clear vision for the future—and then extends outward to all our partners. We focus on developing services that improve the employee experience and bring real value to partner companies. The recognitions we've received over time, such as the Best Places to Work certification and the award at the European Customer Experience Awards for our Customer Experience strategy, demonstrate our commitment both internally and externally. Additionally, through thought leadership initiatives we've undertaken so far, such as "WorkWise: The Labor Market. Trends and Possible Scenarios for 2030" and the "Workplace Happiness Barometer," we provide employers with valuable insights into labor market evolution and what truly matters to employees.

2. How can flexible and innovative benefit solutions provide a competitive advantage to companies?

In today's context, where employee needs are increasingly diverse and dynamic, flexible and innovative solutions are no longer a "nice to have" but a real differentiator for any company aiming to attract and retain talent. At Pluxee, we focus on offering personalized solutions that address both employee needs and employers' strategic objectives.

An example of an innovative solution is Pluxee Cashback, which allows employees to recover up to 10% of their purchase value. Another example is the virtual Pluxee card, which contributes to reducing carbon emissions and offers a safe and efficient user experience.

Our range of employee benefits (Pluxee Gusto, Pluxee Turist, Pluxee Cultura, and Pluxee Cadou cards) is used by over 2 million Romanian employees, providing them access to experiences that truly matter to them. Additionally, through our partnership with the MyBenefits platform, we facilitate access to flexible benefits designed to improve the balance between professional and personal life and to increase retention in companies that choose to personalize employee benefits as a strategy for motivation and engagement.

When employees feel they receive real support tailored to their lifestyle, their level of engagement, loyalty, and performance increases. In conclusion, a well-thought-out benefits package becomes a competitive advantage not only in recruitment but also in long-term retention.

3. Can you present a case where Pluxee's solutions significantly improved the employee experience of a company?

We have many examples demonstrating the real impact of our solutions, some of which can be found on our website as client testimonials. All Pluxee solutions are designed to improve the employee experience. A concrete example is our partnership with The Happiness Index, through which we help companies measure and improve employee satisfaction and happiness levels. This unique tool allows for the implementation of organizational culture improvement initiatives based on real data, aiming to create a more pleasant and motivating work environment. Thus, we manage to transform employee benefits into a strategic tool for motivation and retention, actively contributing to building strong, employee-oriented organizational cultures.

Through advanced sentiment analysis and the use of machine learning technologies, The Happiness Index provides relevant feedback and real-time action plans, highlighting companies' strengths and areas needing improvement. Detailed reports and analyses enable concrete strategic decisions, thereby contributing to creating a more pleasant, motivating, and high-performing work environment.

4. What innovations is Pluxee currently developing to shape the future of employee benefits?

Digitalization is a key pillar of our development, which is why we have implemented innovative solutions such as the virtual card and the Pluxee Cashback app. These initiatives not only simplify users' access to benefits but also offer a faster and more efficient experience. At the same time, we actively promote diversity and inclusion, strategically collaborating with organizations like Women in Tech Global and supporting local SMEs and startups. In a constantly evolving work world, we focus on developing flexible solutions tailored to the needs of each generation and industry. We believe the future of employee benefits will be shaped by three major directions: complete digitalization, advanced personalization, and an increased focus on sustainability. To meet these changes, we constantly invest in innovation and strategic partnerships, thus strengthening the company's leadership position in employee motivation and engagement.

Through all these innovations, we aim to redefine how companies approach employee benefits, transforming them into a strategic tool for attracting and retaining talent, as well as for increasing employee satisfaction and engagement.

Are you looking for a job?

Visit Pluxee Romania's company page and explore the benefits you could enjoy as an employee in a company that values its relationship with its people!