Administer to Work Team Lead with Romanian - Capgemini Romania
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Administer to Work Team Lead with Romanian

Published 26.07.2024 | Expires 06.01.2025

Job description

Short Description

Administer to Work Team Lead with Romanian

Qualifications

  • Strong process knowledge in workforce administration/Employee data administration;
  • Strong client management and team management skills;
  • Experience of managing employee life cycle activities like personal/job/pay changes, HR documentation, new hire/onboarding, transfers, leave & absences, promotions, relocations, separations, etc.;
  • System data entry experience (Workday, Oracle HCM, Taleo, SuccessFactors, etc.);
  • Valid experience of 3-5 years in HR domain;
  • Handle employee requests according to the project deadlines - Handle complex problems raised by client and provide solution;
  • Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members;
  • Handle client communication and client Reporting;
  • Excellent job organization and time management skills;
  • Attention to details and very good analytical skills;
  • Good verbal and written communication skills – English and Romanian.

Job Responsibilities

  • Manage the client engagement and employees in the project;
  • Works with designated stakeholders to gather and finalize commitments to meet contractual thresholds;
  • Respond to client’s queries & escalations accurately (via phone, live chat, email, and case management system);
  • Process, maintain & administer HR transactions & provide support (e.g. Talent development); Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.);
  • Provide clarification of HR policies and procedures;
  • Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool;
  • Liaison with third parties, vendors, and multiple stake holders;
  • Resolving errors, escalations, and issues on time;
  • Develop, mentor, and coach junior team members;
  • Develop process excellence in Operation activities;
  • Focused, diligent, high on quality and timeliness are the basic requirements for the role;
  • Contribute to team “Business as Usual” activities such as hiring, process improvement, service standardization, etc.
Capgemini Romania

Capgemini Romania

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Type of job Full-time
Cities Iasi