Responsibilities
Responsibilities and Accountabilities:
Investigation and troubleshooting on arising technical issues
Implement products as cloud solutions on FinCloud platform;
Installation, configuration and maintenance of cloud solutions and third party tools;
Configure the integration of cloud solutions with other 3rd party systems;
Creation, scheduling and maintenance of customers batches;
Application release management, deployment of patches and services pack for cloud solutions, in addition to supporting implementations and major upgrades;
Administration of user access controls;
Providing technical support and management, working closely with Infrastructure Partner support teams during Incident response and resolution;
Adhere to change management procedures and Finastra best practices;
Ensure that services are delivered to SLAs and that requests and incidents are responded to in timely and conclusive manner;
Provide updates and recommendations to management for implementations adjusments;
Skills and Qualifications
Bachelor degree in Computer Science, Software Engineering or equivalent;
Previous experience with Windows and Linux operating systems;
Relevant experience in cloud solutions architecture, design and management;
Knowledge of IT operations;
Experience working with High Availability and Disaster Recovery architectures and solutions;
Ability to understand business requirements and convert them into solution design;
Experience maintaining a virtual environment required;
Basic networking knowledge and troubleshooting skills;
Should have expertise in some of the following: database technologies (Oracle, SQLServer, SQL, PL/SQL); scripting languages (Perl, Bash, Korn Shell, Windows batch) ; XML; Apache Tomcat; Apache AciveMQ; IBM WebSphere MQ; C/C++, Java technologies;
Experience with cloud computing platforms (AWS, Azure, HPE) an advantage;
Experience of building solutions on IaaS and PaaS an advantage;
