Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.
As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through five-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable.
This role provides a hybrid way of working with an onsite presence of 2 days/week.
Role description
The Center of Excellence - Legal and Public Affairs Services team is looking for a senior business operations professional to support the Strategy and Business Operations team within the Legal and Public Affairs department of Booking.com. This is a high impact role for a candidate who is passionate about operational excellence and thrives in a rapidly changing environment. A successful individual will display strong analytical and critical thinking skills and a customer-centric mindset, is self-motivated and possesses strong organizational and financial skills., as well as the ability to work with cross-functional teams. The role balances operational and coordination activities, as well as people management responsibilities and regular engagement with a large diversity of internal and external stakeholders.
Experience working with Legal teams or a background in Legal is not required but preferred.
Key Job Responsibilities and Duties
- Purchase-to-pay activities. Run recurrent purchase-to-pay (P2P) activities for the management of the external spend of the global Legal and Public Affairs team of Booking.com, including purchase order management and invoice management to ensure compliance with billing guidelines and Booking.com policies and processes
- Data analysis and reporting. Manage regular spend reporting in financial systems (including the Legal Tracker e-billing system), build tailored spend reporting templates to address specific reporting needs, manage data reconciliations based on various data sources.
- Accruals tracking, analysis and reporting. Manage data extraction, validation and processing for periodical accruals reporting. Run comparative accruals analysis, identify and investigate potential discrepancies and report on related confirmations and corrections to Accounting and Financial Planning & Analysis counterparts. Respond to accruals queries and offer related support to internal and external stakeholders. Act as main point of contact for the Accounting and Financial Planning & Analysis teams of Booking.com in relation to accruals reporting for the Legal and Public Affairs team.
- Process improvement and transformation. Support in the continuous improvement of cross-functional processes, developing and maintaining process documentation, as well as support for the deployment of system enhancements such as system integration capabilities and related change management.
- Internal stakeholder management. Work with internal stakeholders - including Legal and Public Affairs, Procurement Operations, Accounting, Accounts Payable, Financial Planning and Analysis teams - to align and deliver on financial management objectives, drive beneficial business outcomes and develop cross-functional working relationships.
- External stakeholder management. Respond to questions, resolve challenges and offer generalised support to the external vendors of the Legal and Public Affairs team in relation to P2P processes.
- People manager responsibilities. Act as initial point of escalation for direct reports, coordinate performance by team members of tasks and responsibilities including task delegation and monitoring of timely delivery. Conduct individual performance reviews and provide continuing feedback to direct reports identifying areas for improvement in productivity or quality, and offering related guidance and support for continuing improvement. Continue to develop, monitor and report performance metrics for the CoE LPA Operations team. Provide guidance and support to direct reports for their personal development and growth in line with business goals, identify key learning opportunities including formal training sessions and workshops.
Role Qualifications and Requirements
- Experience working in a multinational environment
- Experience working with Legal teams or a background in Legal
- Fluent in written and verbal English
- Bachelor’s degree in Finance, Economics, Business Administration, or related field
- 5+ years of experience in financial management and/or business operations and should be familiar with financial management processes such as Accruals, Financial reporting, etc.
- 3+ years of Microsoft Excel and/or Google Sheets experience (intermediate level of proficiency is mandatory, including Pivot Tables and VLookUps)
- Data analysis and data visualization skills
- Experience with e-billing or financial systems, such as Legal Tracker, SAP, iValua
- Strong analytical and critical thinking skills, and a data-driven mindset
- Strong organizational skills and a high degree of attention to detail
- Ability to communicate clearly and concisely
- Resilient and customer-centric
- Strong work ethic, enthusiastic and adaptable
- Ability to work independently and a good team player
- Execution-focused mindset with the ability to handle competing priorities and adapt in a dynamic and innovative environment
Benefits & Perks
- Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
- Working in a fast-paced and performance driven culture
- Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
- Competitive compensation and benefits package
- Vast amounts of data to validate your ideas and the opportunity to experiment with real users
Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
