Business System Analyst Professional Agile Delivery P I, Customer Interaction and Branches

We have an amazing opportunity as part of our Delivery Unit focused on solutions for all our Private individuals’ customers both interacting with us in Branches as well as Digitally via Smart Mobile. Our core mission here is to enable our Business strategy of Building a digital bank with a human touch.

Particulary, the Branches area targets the development of our main strategy pillar: simple end2end solutions to connect our team members in Branches with customers using the TABLET/ IPAD as device as main support for interaction – thus all solutions are mobile ready, user friendly and easily accessible remote.

So now, we are planning to enlarge our cool team with a talented and passionate business systems analyst.

Our new partners will be easily assimilated into the team and engaged in highly interactive digital customer facing services. We will do that with support of a highly motivated squad, working closely with all the members of the team - from Solution architects, Developers, QAs and DevOps and so on - while keeping a close collaboration with the business lines on the projects of course

Is this you?

Ok, now look how your day-to-day job will be:

• Main focus on increasing the level of digital services dedicated to customers use

• Interact with business lines to clarify business requirements

• Assess feasibility, benefits and risks and provide opinions/recommendations

• Analyze impact of business requirements on the existing systems and overall IT environment

• Provide effort estimates for the analysis work

• Transform business requirements into functional and non-functional specifications

• Participate in the solution design, support development and testing

• Keep specifications up to date throughout the project, operating the approved changes

• Provide post-implementation support to system administrators during stabilization

• Provide functional and gap analysis in application acquisition (RfPs)

• Expect a component of novelty and a development one, through various other tasks that have not been covered here

We will appreciate if you:

• Have a structured, analytical thinking and come up with new innovative ideas

• Are familiar with application server, integration and database technologies

• Have experience working on large projects as well as regular changes

• Have experience with banking software specifics (administration, processes, products…)

• Have good presentation skills

• Are focused on finding solutions

• Can easily and clearly communicate with business and IT team members

• Can create good work relations based on trust and responsibility

• Are a team player, energetic person with a desire to learn and progress

• Have previous working experience with any agile methodology

Job qualifications and requirements:

• Bachelor's degree or higher

• At least average level skills in one SQL flavor (T-SQL/ PL-SQL/ DB2 SQL…) or NoSQL (e.g. Cassandra)

• 3+ years-experience in business & systems analysis

• Previous experience with Customer Interaction projects (medium term) is mandatory

• Previous experience with API design, specifications, and testing

• Previous experience with visual modelling techniques

• Proficient in English