Short Description
Due to team growth in O2C invoicing area in CG F&A engagement, we are searching for the candidate to join us as a Team Leader.
In this role you will act as people manager for Invoicing and Project Admin team, being a mentor for your team members. Your key responsibility will be related to managing processes, ensuring delivery of high-quality service according to KPI / SLA.
Qualifications
- Experience in Finance & Accounting area – 5 years;
- Education: Economics, F&A or similar;
- At least B2 level of English and French;
- Experience in leading a team or projects;
- Ability to analyze end to end processes;
- Strong interpersonal skills and proactive approach;
- Ability to work under time pressure;
- Very good customer service skills and client-focused attitude;
- Flexibility and ability to adapt to changing schedule of tasks;
- Good knowledge of MS Office;
- Knowledge of GFS Oracle is a plus.
Job Responsibilities
- Organizing the team structure / effective back-up structure;
- Delivery according to SLA/OLA and KPIs;
- Managing process performance utilizing Efficiency, Effectiveness, Control and Value KPI measures relevant for the scope of work executed by the managed team and Driving improvements;
- Motivating the team to search for improvements in the day-to-day work;
- Managing the team to achieve short and long-term goals;
- Control over the process and the team;
- Working closely with the Client focusing on continuously developing business relationships;
- Ensuring the proper process documentation (SOPs/ process maps) in place and up to date;
- Recruitment process for new roles / replacements in the team;
- Team members onboarding and upskilling.
