IT Helpdesk - Adecco Romania
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IT Helpdesk

Published 05.07.2024 | Expires 04.11.2024

Job description

Client Description:


Adecco Permanent Placement is recruiting for its client, a leading global technology company known for its innovative solutions and cutting-edge products. The client excels in telecommunications, providing advanced infrastructure and exceptional service worldwide.


Responsibilities:

·      An ability to assess each customer/employee's IT knowledge levels;

·      Ability to deal with difficult callers;

·      Logical thinker;

·      Good analytical and problem-solving skills;

·      Up-to-date technical knowledge;

·      An in depth understanding of the software and equipment your customers/employees are using;

·      Good interpersonal and customer care skills;

·      Good accurate records keeping. 



Candidate Profile:

 

·     1-3 years of experience

·      Administrator of: domain Servers, this includes hardware side, software side and OS optimization; security platform, such as Proxy & Antivirus; Citrix Platform; access Control System; voice & Network; server room.

·      Project management: office expansion; implementing new IT solution.

·      Administrative: Cost management for IT (budgeting and invoice check); Technical acceptance check for IT works performed by suppliers; IT contracts review.

·      Team management: performance evaluation.

·      Audit: internal auditor for 27001; department representative during external audit for ISO certification (ISO 27001; ISO 20000; ISand Customer Audit).


What they offer:


·      A professional career in one of the leading multinational telecommunication company

·      Challenging work and competitive salary package.

·      Monthly meal tickets of 20 RON for each working day - Food first, right? You can use your meal tickets card to a variety of food places and supermarkets.

·      For a portion of sport, we provide discounts to World Class, Sweat and ESX.

·      We care about how you feel, so you’ll have access to extensive private medical insurance at Regina Maria.

·      Referral bonus. You are a model future employee for us, so if you have colleagues, friends with similar profile like yours, please send us as referral and you will be remunerated with referral bonus.

·      In love with books? Bookster subscription for avid readers.

·      Need to shorten your day due to a personal reason? You can access 4h paid leave per month.

·      We see your value, based on your performance, you will have annual bonus, 1-2 salaries for qualified employees and it can reach up to 4 for exceptional ones.

·      SIM Allowance – 70 Ron/month.

·      Transportation allowance

·      Just for fun :) Discounts to different activities (Therme, Hard Rock Caffe, Fayn, Costadoro Promenada Mall, Trickshot, Lensa, City Dent, VMAX, Balance Clinic )

·      We care about the wellbeing of our employees, therefore you have free access to the company's own Gym, which recently opened in the office building.

·      Fruitful Wednesday - weekly, fresh fruits in the office.

·      500 Ron Discount for Lenses and Glasses, based on medical check/recommendation.


Adecco Romania

Adecco Romania

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Type of job Full-time
Cities Bucuresti, Sector 2