Short Description
In this role you will act as people manager for Cash Collections and Project Admin team, being a mentor for your team members. Your key responsibility will be related to managing Project Admin processes, ensuring delivery of high-quality service according to KPI / SLA. Due to small team size at the beginning the role assumes part time processing of transactions, to excel the process and be an expert in managed area and be able to support the team in everyday questions.
Qualifications
· Experience in Finance & Accounting area – 5 years
· Bachelor's Degree: Economics, F&A or similar
· At least B2 level of English
· Experience in leading a team or projects
· Ability to analyze end to end processes
· Good knowledge of MS Office
· Strong interpersonal skills and proactive approach
· Ability to work under time pressure
· Very good customer service skills and client-focused attitude
· Flexibility and ability to adapt to changing schedule of tasks
Job Responsibilities
· Organizing the team structure /effective back-up structure
· Delivery according to SLA/OLA and KPIs
· Managing process performance utilizing Efficiency, Effectiveness, Control and Value KPI measures relevant for the scope of work executed by the managed team
· Motivating the team to search for improvements in the day-to-day work
· Managing the team to achieve short and long-term goals
· Control over the process and the team
· Working closely with the Client focusing on continuously developing business relationships
· Ensuring the proper process documentation (SOPs/ process maps) in place and up to date
· Recruitment process for new roles / replacements in the team
