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ServiceNow Service Line Specialist - SoftServe
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ServiceNow Service Line Specialist

Published 05.02.2025 | Expires 06.04.2025

Job description

WE ARE

SoftServe, a leading technology solutions company specialising in enterprise software and application development. Since 1993, we’ve been partnering with organisations across industries like Healthcare, Financial Services, Manufacturing, Energy, and Retail to accelerate growth, transform operational efficiency, and bring innovative products to market. With a global team of experts and a vibrant partner network, we solve some of the most complex software challenges for visionary start-ups and world-renowned enterprises alike.

Our Low-Code Platforms Practice operates within the Digital Platforms group, addressing the rapidly growing demand for platforms like ServiceNow, Mendix, Pegasystems, and Microsoft Power Platform. As part of this global practice, our team designs and delivers cutting-edge low-code solutions, ranging from bespoke applications to industry-focused packages. We support clients with pre-sales advisory, implementation services, and platform optimisation, helping them achieve their business goals.

IF YOU ARE

  • An experienced professional with 8+ years of sales and pre-sales experience, focusing on ServiceNow solutions, including ITSM, ITOM, SecOps, or related modules
  • Proficient in ServiceNow's platform capabilities and have demonstrable expertise in collaborating with ServiceNow partners and alliances
  • Adept at analysing sales data and market trends to develop strategic decisions and targeting approaches
  • A proven performer with a track record of exceeding sales targets in competitive environments and delivering high-value contracts.
  • Skilled in negotiation and relationship-building, with the ability to establish trust with clients and executive stakeholders
  • A collaborative leader, capable of mentoring junior team members and fostering a high-performance culture
  • A strong communicator, able to articulate complex concepts effectively to diverse audiences, with exceptional written and verbal skills

AND YOU WANT TO

  • Develop strategic sales plans to grow the ServiceNow offering and achieve revenue targets, including creating go-to-market strategies that increase the business pipeline
  • Evangelise the ServiceNow platform within SoftServe, promoting its benefits and capabilities to internal stakeholders, including executive leadership and sales teams
  • Manage the entire sales cycle, from prospecting to closing deals, ensuring a seamless client experience
  • Engage with clients to understand their needs, propose tailored ServiceNow solutions, and deliver tangible business value
  • Draft compelling proposals and respond to RFPs in collaboration with Sales Account Executives, aligning with client requirements and winning new business
  • Conduct market research to identify new opportunities and trends, adapting our offerings to meet emerging client demands
  • Build and maintain strong client relationships, acting as a trusted advisor to key decision-makers and leadership teams
  • Collaborate with marketing and technical teams to design and deliver impactful ServiceNow campaigns, webinars, and solutions

TOGETHER WE WILL

  • Work in a vibrant, inclusive, and innovative environment where your contributions directly impact SoftServe’s success
  • Develop and grow our ServiceNow practice, positioning it as a key driver of business value for our global clients
  • Celebrate achievements, from securing high-profile deals to delivering transformative solutions for industry-leading organisations
  • Offer opportunities for professional growth and access to cutting-edge technologies and methodologies
  • Collaborate with a global team of experts to tackle complex challenges and deliver solutions that make a difference

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.

SoftServe

SoftServe

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Job criteria

Employee Senior level (> 5 years)
Type of job Full-time
Cities Remote