Specialist Suport Aplicatie IT IT Applications Services Competence Center

Mission

Maintain and monitor the business process (end to end) of IT solutions and provide the appropriate function of the services in the performance metrics agreed in SLA.

You do some of this daily

1. Evaluate regularly the IT system in the area of responsibility, in terms of technical, audit and security requirements, work rules and procedures, availability and continuity.
2. Develop, build, test, deploy, run and update permanently the operating procedures and work instructions for monitoring in case of services damage at the level of the entire business (Enterprise).
3. Implements active monitoring identifies and tracks relevant performance indicators
4. Analyze the incidents and problems occurred in the IT Infrastructure, in order to identify the cause of the errors and find the solution. Resolve the requirements and incidents in accordance with the SLA conditions
5. Ensure appropriate availability, reliability, and scalability of applications and services
6. Develop and update operational procedures applicable in case of planned and unplanned switching of the systems under responsibility as well as the intervention in case of needed system recoverability in the event of failure.
7. Provide support in functionality and acceptance testing during the implementation of application and platforms
8. Ensure excellent performance of the organization’s applications and platforms
9. Regularly monitor and reconcile the performance of the applications to predefined performance thresholds and take appropriate actions where required

Requirements;

1. Experience in using: Java and HTTP (IIS, Apache);
2. Technical knowledge of MSSQL,IIS, WebSphere Portal, WebSphere Application Server, WebSphere MQ, WebSphere Process Server / ESB, JBoss
3. Experience in using: Windows, UNIX and Linux
4. Data bases administration: Oracle, SQL, PL/SQL
5. Web services: APIS, SOAP, REST
6. Scripting skills: Linux OS, Ansible
7. Groovy scripting
8. Tools: GIT, Jira, Jenkins
9. Docker, Kubernetes, OpenShift
10. Knowledge of monitoring solutions: Grafana, Nagios, Dynatrace

Important but not critical

1. Technical field graduate (Computer Science/Information technology / information systems)
2. Be familiar with problem troubleshooting, response escalation, report and consolidation
3. Experience in complex, large-scale IT system operation delivery and support
4. Some technical certification will be awesome

Just about you

1. Focus on quality of your work
2. Excellent communication skills and team player
3. Open-minded and flexible
4. Hard-worker and passionate