Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.
As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through five-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable.
Role description
The Safety & Security (jr) Response Analyst is considered a crucial role in the front line defense of Booking Holdings in protection of their, and the brands’, people, customers, partners and assets. The Safety & Security Response team falls within the wider Booking Holdings Group Security and Resilience team(GSR), a dynamic, lean team requiring hands-on support in day to day safety and security operations. The analyst will perform global (active) monitoring, conduct research, assessments of geopolitical events, including identifying developing trends, and triaging incoming safety and security cases, both internal and external, often requiring the utilization of OSINT tools and techniques, in addition to working with stakeholders to best understand how these services can be continuously developed in order to provide the best internal service. As offices reopen they will play an integral role in the development, testing, and implementation of safety and security standard operating procedures, requiring quick decision making and strong stakeholder collaboration skills. The successful candidate will follow and develop pre-defined actions and utilize OSINT skills to investigate possible security incidents and/or perform initial incident response actions for a wide range of stakeholders, from travel security, to health and safety, PR, office management, crisis management and everything in between. Logging and creating visibility on day-to-day threats and initiated response is a critical aspect of this role, particularly as GSOC operations become increasingly formalized.
The successful candidate will execute daily ad hoc tasks, lead initial response actions as needed, and track incidents through to completion. The analyst may also be required to present intelligence findings or developments through presentations to relevant parties.
Key Job Responsibilities and Duties
Active Monitoring
Monitor local and global events that may impact Booking Holdings or sister brands, people, operations, assets, reputation and stakeholders and provide periodic and timely reporting
The analyst will perform global (active) monitoring, drawing on multiple vendors, as well as their own network, conduct research, assessment and analysis based on this, including identifying developing trends, and will triage incoming safety and security cases, both internal and external.
Assist in maintaining, populating, and evaluating intelligence databases and sources
SOP Response
Respond to office safety and security events worldwide, such as fire alarms, workplace medical incidents, dawn raids, and other safety and security incidents requiring immediate support
Work with stakeholders to debrief incidents and make necessary edits to SOPs as required, as well as developing new ones
Analysis
Collect, including through the establishment and monitoring of Boolean tripwires, assess, and organize intelligence and data into relevant, actionable reports
Use understanding of global security environment to prioritize, filter, and assess the credibility of open source intelligence sources
Support other Corporate Security teams, such as travel security, executive protection, events, investigations, counter-intelligence, and physical security, health and safety, fraud, internal investigations and PR, often utilizing OSINT
Follow and develop pre-defined actions to mitigate immediate threats, investigate possible security incidents and/or perform incident response actions, including escalating to other support groups within the wider security organization.
Set up the foundational base of the response team and their procedures.
Communications
Produce insightful and actionable intelligence reports
Rapidly communicates on triaging and incident response
Produces situation reports
Present to a diverse array of stakeholders at all levels of the organization
Building Relationships
Create and maintain a network of information sharing and partnering relationships
Create strong partnerships with security and other critical teams across the Booking Holdings group and represent Booking.com Security at Group level.
Follow and develop pre-defined actions to mitigate immediate threats, investigate possible security incidents and/or performs incident response actions, including escalating to other support groups within the wider security organization
Role Qualifications and Requirements
- Bachelor Degree
- 1 - 3 years of relevant job knowledge
- Technical Specialization (specify per sub competence and Level):
- Minimum of 1 to 3 years of experience with strong understanding of corporate security / security governance bodies / intel / crisis management / risk management experience in a supportive role. (L3 Independence)
- Joint operations center/security operations center experience strongly preferred (L2 Experience)
- OSINT/INFOSEC (L2 Experience)
Benefits & Perks
- Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
- Working in a fast-paced and performance driven culture
- Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
- Competitive compensation and benefits package
- Vast amounts of data to validate your ideas and the opportunity to experiment with real users
Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
