The ISD Markets D&D team is responsible for the business-driven program delivery to support number of business-critical services that underpin the overall performance of a multi-billion-dollar business segment within LSEG.
ISD Markets Demand and Delivery executive will be contributing to project delivery, reporting, regulatory compliance, and the customer experience associated with their domain. The role also guaranties the reliable, agile and continuous flow of change required to optimize the performance of their platform ecosystem and performance of the customer service.
Key Responsibilities:
Manage and co-ordinate business driven change and portfolio delivery.
Maintain a solid understanding and be accountable for the delivery for the book of work.
Manage, deliver, monitor, and track key improvements to the current systems and infrastructure.
Provide regular updates often to senior members of the leadership team.
Escalate risks and issues and provide frequent status reports and for management.
Drive enhancements to the environment from initial scope requirement gathering exercises through to implementation.
Encourage innovation and automation within the framework of the environment.
Understand existing complex environment to identify problem areas and undertake successful implementations to resolve and/or mitigate.
Provide a detailed level of reporting on status of the improvements and enhancements book of work.
Participate in the design of information and operational support systems.
Capacity Management:
Identify IT capacity requirements to meet current and future projected workload.
Develop and maintain a capacity management plan.
Monitor capacity continuously to support the service level management.
Assist in diagnosing and resolving incidents.
Analyze the impact of variances on capacity and take proactive measures to improve performance where it is most cost-effective.
Roadmap planning.
Service transformation.
Resource planning and prioritization.
Manage Operational Readiness processes and procedures.
Requirements
8+ years’ experience in an IT or technology support role. With 3+ years of project management experience
Working with global teams in a 24x7 environment.
Head count planning for IT solutions.
Solid interpersonal skills and comfortable interacting with stakeholders at both infrastructure and application levels.
Must be willing to step up and drive major incidents involving production environments with a solid sense of urgency.
Stakeholder management
Good Excel and PowerPoint skills.
Good report building and presentation skills.
Good in resource planning and forecasting
B.S./B.A. Computer Science or related field; or equivalent level of experience.
Nice to have
Project Management e with accreditation (PMP/Prince 2)
ITIL 4
Benefits:
We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!
We maximise each employee’s potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:
25 days’ holiday per year
1 additional day off for your Birthday
Annual wellness allowance
Share Purchase Plan
Medical Health Insurance
Medical Subscription (preventive medical services)
Dental Coverage
Life insurance
Pillar 3 Private Pension
Meal Vouchers
Flexible Benefits
Bookster
Volunteering Events
All LSEG colleagues with at least one year’s continuous service, who become parents, are now entitled to at least 26 weeks’ paid leave, and the option to return to work on a phased basis, in relation with specific company’s policy and guidelines
About Us:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.
Proud to share LSEG in Romania is Great Place to Work certified (Sept ’24 – Sept ’25). Learn more about life and purpose of our company directly from the Romanian colleagues’ video: Bucharest, Romania | Where We Work | LSEG
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
