About Us:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.
Proud to share LSEG in Romania is Great Place to Work certified (Sept ’24 – Sept ’25). Learn more about life and purpose of our company directly from the Romanian colleagues’ video: Bucharest, Romania | Where We Work | LSEG
Role Description:
The ITIL ITAM Process Owner is a key role for building the standards, processes, and procedures for IT Asset Management (ITAM) in alignment with ITIL standard processes. This role also involves running IT Control assurance to ensure compliance and efficiency of ITAM practices.
Key Responsibilities:
- Develop ITAM Standards and Processes: Build and implement ITAM standards, processes, and procedures to ensure effective management of IT hardware and software assets throughout their lifecycle.
- IT Control Assurance: Conduct IT Control assurance activities to ensure compliance with ITAM standards and procedures, and to identify and mitigate risks.
- Asset Lifecycle Management: Lead all aspects of the entire lifecycle of IT assets, including procurement, deployment, maintenance, and disposal.
- Teamwork: Work closely with various departments, including procurement, IT operations, and finance, to ensure alignment and integration of ITAM processes.
- Continuous Improvement: Find opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of ITAM practices.
- Reporting and Documentation: Maintain accurate records of IT assets and provide regular reports on ITAM activities and compliance status.
- Training and Awareness: Develop and deliver training programs to ensure that all relevant partners are aware of and adhere to ITAM standards and procedures.
- Certification Process: Plan and implement the certification process for ITAM to ensure that all assets and processes meet the required standards and certifications.
People Leader Responsibilities:
- Team Leadership: Lead and develop a team of ITAM professionals, providing mentorship, support, and development opportunities.
- Performance Management: Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to team members.
- Talent Development: Identify skill gaps and development needs within the team, and provide training and development opportunities to address them.
- Prioritisation: Prioritise effectively to ensure that ITAM activities are completed on time and to a high standard.
- Customer Management: Build and maintain positive relationships with key partners, including senior management, to ensure alignment and support for ITAM initiatives.
- Planning the direction: Develop the direction of ITAM initiatives, ensuring that they align with the overall goals and objectives of the organisation.
Key Skills and Qualifications:
- ITIL Certification: ITIL v3 or ITIL 4 certification is required.
- Experience: Shown experience in IT Asset Management, preferably in a process owner or similar role.
- Knowledge: Strong understanding of ITIL standard methodologies and ITAM principles.
- Analytical Skills: Ability to analyze data and identify trends, risks, and opportunities for improvement.
- Social Skills: Excellent written and verbal communication skills, with the ability to effectively connect with collaborators at all levels.
- Project Management: Strong project management skills, showing the ability to balance multiple projects simultaneously.
- Leadership Skills: Proven track record to lead and manage a team, with a focus on developing and motivating team members.
Benefits:
We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!
We maximise each employee’s potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:
- 25 days’ holiday per year
- 1 additional day off for your Birthday
- Annual wellness allowance
- Share Purchase Plan
- Medical Health Insurance
- Medical Subscription (preventive medical services)
- Dental Coverage
- Life insurance
- Pillar 3 Private Pension
- Meal Vouchers
- Flexible Benefits
- Bookster
- Volunteering Events
- All LSEG colleagues with at least one year’s continuous service, who become parents, are now entitled to at least 26 weeks’ paid leave, and the option to return to work on a phased basis, in relation with specific company’s policy and guidelines
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
