EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a dedicated and enthusiastic Office Specialist to join our team and ensure the seamless operation of our office environment while delivering outstanding support to staff, visitors, and external contacts.
Responsibilities
- Covering the Office Reception & Main Phone during office hours Monday to Friday
- Welcoming visitors in a friendly and polite manner, offering and providing refreshments
- Answering and receiving phone calls and dealing efficiently with external and internal inquiries and escalating messages effectively
- General Administration: Creating documents, photocopying; preparing, binding, and distributing reports, preparing presentations
- Mail management: distributing incoming mail to the respective staff, organizing Local and Global courier shipments
- Responsibility for the management of meeting rooms, ensuring proper appearance always
- Monitoring costs of the office
- Working closely with our local accountant and payment team, tracking invoices, processing for payment, obtaining approvals as required, follow up on payments
- Assisting the IT department: Purchase of hardware; Deployment of laptops and tablets; Provision of IT components and goods; Hardware delivery acceptance and processing; Help with local onboardings of new starters; Conference rooms issues (unplugged devices, QBR furniture/equipment movements); Chasing employees to return hardware as part of exit requests
- Maintaining the condition of the office/equipment and arranging for necessary repairs
- Arranging service with suppliers as needed and managing vendor relationships ensuring the most cost-effective contracts are in place
- Initial office orientation for all the new starters, ensuring all new starters have all work equipment and induction support as requested from line manager
- Providing a safe and pleasant, user-friendly, organized, and clean office environment
- Supporting the account management team by printing and sending invoices to clients
- Supporting with Health & Safety and Fire Officer responsibilities (distribute Health & Safety documents to employees)
Requirements
- Previous front of house receptionist experience
- Excellent written and spoken English and a good telephone manner
- Excellent time management and organizational skills
- Fully proficient in all Microsoft Office programs (including Word, Excel & Outlook) - competent user of the internet
- Ability to prioritize a busy schedule whilst maintaining excellent attention to detail
- Excellent communication and interpersonal skills with the ability to liaise with people at all levels
- Have entrepreneurial spirit and be forth coming with different ideas
- Resilient, resourceful, and punctual
- Positive, proactive attitude in identifying issues at the earliest opportunity and in responding to internal and external client queries
- Able to share learning or enable process improvement
- Discretion when supporting activities and handling sensitive data
We offer
- We believe that the greatest strength of the company is its people. EPAM is fully committed to help its employees to reach their full potential and achieve their professional goals through continues learning. With this in mind, we would like to introduce to you few of the many opportunities and services which we believe will help you expand your current knowledge:
- Full access to cutting-edge tools and technologies
- Competitive compensation depending on experience and skills
- All-around Social package: professional & soft skills training, medical & family care programs, sports
- Relocation opportunities
- Free English classes
- Unlimited access to LinkedIn learning solutions
- Continuous experience exchange with experts and professionals worldwide
- Friendly team and comfortable working environment
- Engineering, corporate, and social events within and outside the Company
- Flexible working schedule
- Opportunities for self-realization
