Client Description:
We are looking for a Quality & Compliance Advisor, with technical bckground on knowledge of quality processes, compliance standards and audit methodology. Our team is responsible for ensuring quality standards, process improvement, and compliance across FedEx operations in the European region.We are looking for a Quality & Compliance Advisor, with technical bckground on knowledge of quality processes, compliance standards and audit methodology. Our team is responsible for ensuring quality standards, process improvement, and compliance across FedEx operations in the European region.
Responsibilities:
· Supporting/leading quality process improvement initiatives and compliance programs across FedEx operations.
· Acting as a subject matter expert with regular interaction across departments and with various levels of the organization, including senior management and directors.
· Playing a critical role in developing and maintaining quality management systems, including ISO adherence and compliance.
· Facilitating Customer audits across FedEx locations to meet regulatory requirements
· Performing CEIV and GDP compliance audits
· Implementation of quality agreements for strategic customers
· Performing validation of vendors and suppliers to ensure quality standards are met.
· Assessing and analysing complex problems to deliver actionable solutions and identifying opportunities for process or system improvements.
· Developing and implementing corrective and preventative action plans.
· Leading the Enterprise Quality Management System (EQMS) initiatives.
· Managing document control processes and ensuring proper documentation of quality procedures.
· Participating in program and project management activities related to quality and compliance.
· Providing technical expertise and ongoing support to cross-functional project teams as required.
· Keeping abreast of emerging quality management methodologies and compliance regulations relevant to the logistics industry.
Candidate Profile:
· Degree or professional qualification in Quality Management or a related field.
· Work experience of 5-10 years in quality management and compliance, preferably in the logistics or transportation industry.
· IATA Audit, Quality & Risk Management for Temp controlled Cargo Qualification
· ISO9001 Lead Auditor Qualification
· Excellent command of English, French, Italian & German both written and spoken.
· Strong analytical skills with the ability to recognize improvement opportunities.
· Experience in developing solutions to operational business challenges.
· Good understanding of the business environment and how strategy is translated into quality-focused solutions.
· Experience in presenting scenarios and recommendations to management.
· Proficiency in relevant software tools (e.g., Excel, Word, MS Project, MasterColtrol).
· Strong auditing skills and experience in conducting process and procedure audits.
· Good financial awareness and understanding of the impact of quality initiatives on business performance.
· Strong project management and change management skills to successfully deploy quality improvement projects.
· Analytical thinking with the ability to apply quality concepts and tools to problem-solving in a pragmatic way.
· Result and target-oriented, with the ability to set priorities and get things done in a fast-paced environment.
· Flexible approach towards work and willingness to travel.
· Accuracy and attention to detail.
· Excellent planning and organizing skills.
· Sound judgment and decision-making abilities.
· Flexibility to travel the whole European region on a regular basis
