You will work for a multinational manufacturing company, based in Germany and the United States. The company operates worldwide in more than 50 countries and it's the world market leader for clamping technology and gripping systems.
Respond to requests for technical assistance via phone, e-mail, or chat;
Follow standard help desk procedures;
Track and route problems and requests;
Strategically addressing customer needs;
Creating a positive customer experience;
Quickly resolving small or easy-to-manage issues;
Establishing a timeline and protocol for harder-to-solve problems.
Already interested?
You can apply here: recrutare@connections.tech
