WE ARE
SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates currently work on 2,000+ projects with clients in the USA, Europe, APAC, and LatAm regions. We are about people who create bold things, make a difference, have fun, and love their work.
The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry Low-code solutions. The team is responsible for both the development of the low-code applications and the delivery of advisory and implementation services to our client base in accordance with the platform design best practices and in accordance with a defined implementation methodology.
IF YOU ARE
- Experienced in the ServiceNow platform (3+ years), IT Operations Management Discovery, and configuration management database (CMDB) solutions
- Aware of ITIL processes and best practices related to ITOM and CMDB
- Adept at SecOps Vulnerability Response product which would be a perfect match
- Skilled in ServiceNow integration using APIs and web services
- Familiar with IT operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments
- Good at problem-solving and troubleshooting technical issues independently
- SDLC principles-oriented
- A holder of ServiceNow certification: Certified Implementation Specialist (CIS) in Service Mapping, Certified Implementation Specialist (Security Operations - Vulnerability Response) which is highly desirable
AND YOU WANT TO
- Configure and customize ServiceNow SecOps/ITOM modules, including Service Mapping, Event Management, Vulnerability Response to meet client-specific needs
- Serve as the subject-matter expert for ITOM processes and best practices, providing guidance and recommendations to clients and project teams
- Troubleshoot, test, and debug platform configuration issues and communicate with platform support teams to resolve issues or require software fixes
- Validate code for compliance with standards and best practices
- Execute customer demos and prepare pre-sales materials and presentations
TOGETHER WE WILL
- Work on design, delivery, and support of a variety of solutions that help our clients meet business objectives
- Get solutions ranging from large-scale custom-developed low-code applications to cloud-based development and integration services
- Cooperate with top experts in the company
- Take care of your individual career path for professional development and career growth
- Immerse in interesting consulting engagements where you can explore client businesses over the globe
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
